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Right Air Conditioning Contractor

Nick,

Good morning – just a quick note to thank you again for the excellent service provided yesterday.

Mitch arrived on time – and quickly resolved a mounting issue for our Split System Fujitsu.

Mitch did a fabulous job on the install – very tidy & excellent workmanship – we’re very happy.

Thanks again – great price, great job and terrific service from your team throughout.

Cheers & Regards, Bill.

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HH-044-4423

Good evening,

Great installation, they work really well as a team, tidied up, keep us informed of what was happening and gave a good run down on the workings of the air conditioner.

Please pass on our heartfelt thanks to the team. Great job on a very hot day.

Aaron thank you for hanging in there with us and taking time explaining things to Trev on your visit in December, great customer service.

Excellent service from start to finish.

Cheers!

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Hi Dani

Just confirming that I paid the balance of the invoice earlier this morning.

Thanks very much to the whole team for great service and an outstanding experience at what must be a very busy time of the year for you.

I had approached 4 ducted aircon providers but your team were the only ones to physically inspect my property and give me comfort that you knew your stuff. Thanks to Daniel for that. The others just provided quotes using my house plans without checking whether the existing outlets were best placed or working efficiently. Daniel checked every room, took measurements and gave me advice. He also suggested we install an additional outlet in our ensuite and that has already made a big difference to us.

You were able to install within 2 weeks of first inspecting my house. None of your competitors could commit to a pre-Christmas installation, and that was again a factor in us choosing to go with you.

On the day of installation, the team turned up on time and worked flat out all day. They worked around my dog and kids with no fuss and were a pleasure to have in my house.

And to top it all off, every question and email I’ve sent to you Dani has been immediately responded to in a positive and helpful way.

Thanks to the whole team for a great experience.

Regards

Bryan

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Hello Tony,

Just want to say Thank You to you and your team for the installation of our units last Thursday.
We were very happy with the service and are certainly enjoying the comforts of air con this weather.

Once again, Thanks!

Regards,
Noel and Jan

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Hi Tony,

I just wanted to send you a quick email to thank you and especially the guys for their efforts on Wednesday installing our air con.  The guys did and exceptional job on the day and we are very pleased with the final result.  Please pass on my thanks again to the boys.

cheers,

Mark G, Capalaba

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Adam – I reckon you and Jimmy well and truly earned those beers. Enjoy.  Thanks for such a quick job.  I have a happy daughter, which makes my life great!

I have just telephoned my building society to transfer the money – their usual inefficient process applies so you should see it in your account before the end of the week.

Thanks again for the work you did.  I will have absolutely no hesitation in recommending you to others.

Have a great Christmas.

Best Wishes

Bill

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I just wanted to say a very big thank you for sending Adam and Mica around yesterday to fix our Airwell ducted air-conditioning.

Both men were very professional, courteous and hard-working.

My husband and I were both impressed with how diligent and committed they were to getting our system up and running again.

They are an asset to your business.

Thank you again for helping us get organised and getting our air con fixed before summer hits. It is greatly appreciated, Ray and Terry!

We will certainly be in contact again should we require any further electrical needs in the future.

We wish you and your staff a very Merry Christmas for 2013.

All the best – Gavin and Sarah M, Burbank

Local Success Stories

Hi everybody at H&H Airconditioning,

I would like to say a huge thankyou to Daniel and Ben who installed our airconditioner on Wednesday.

Daniel was once again exceptional in his customer service, his honesty, his experience and his reliability.  I trust him completely in ensuring that we get a quality product with outstanding service.  He is so easy to talk to and is open and honest with us.  When it came to getting a new airconditioner my husband said that we should shop around.  My answer – no thanks.  I have used your company before and was so happy that I was staying with H&H.  Thank Daniel. Now go have a coffee!!!

I had not met Ben before as I understand that he is new but I have to say that he was such a nice guy, was so polite, very neat and tidy and I felt completed at ease with him.  He put the remote on the wall for me when I asked, even though he had packed up already.  Excellent choice in employees.

So thanks once again for a great experience.  We will definitely be seeing Daniel again in April 2014.

Jacqui & Jarrod H, Sinnamon Park

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We would like to thank you Daniel, we are very happy with the job, everything looks good, we tested this weekend and it works well.  We really appreciate your punctuality and how clean and neat everything was left.

Ana & Josh S, Kenmore

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I also wanted to say thank you to Daniel and to the installation team.

Daniel was a very consultative and knowledgeable salesperson. He provided very good advice and set realistic expectations, in terms of price, installation and results. Having been in sales for many years I really appreciated his honest, personable approach. But he was also flexible and nothing seemed too much trouble.

This was also backed up by the installation team. They were all very polite and did a nice job tidying up afterwards. The leading hand also communicated with me the whole way. When we wanted cables to be as discrete as possible he offered helpful solutions and had the team go above and beyond – they understood how important the ‘look’ was as well as the cooling and heating result.

My only complaint is that they didn’t help themselves to the tea, biscuits and cake I left out for them!!!

Kylie, I should also add that the service I received from the first phone call (I may have spoken with you), also made the difference in selecting who we would use. It was really good to have an appointment booked on the spot, rather than have to wait 12-48 hours to set an appointment. I have also found you to be very prompt, polite and thorough in your approach.

I would appreciate it if you could pass on this note to the general manager of the business – I’m sure they would like to hear what a great job there team is doing – though I suspect they already know!

Thank you very much.

Laura P, Graceville

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I would like to thank you all for the tremendous service and support regarding the repair of my air conditioner, to you the staff, your work is very professional with a wonderful sense of personal contact.

Gary L, Rocklea

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To whom it may concern,

On Friday 02 August 2013, My home had ducted aircon installed, I am writing to advise the manager of how impressed my partner and I were with the men that came and installed our aircon.

All the men were extremely friendly, polite and well mannered in our home, none of them acted like typical tradies with foul language and inappropriate talk, I was extemeley impressed with the effort they went to at cleaning up after themselves.

I just wanted to say thankyou for an excellant and easy process through your company.

Please pass my positive feedback onto the men that did my installation.

Yours thankfully,

Sky and Liz M, Heathwood

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Just a quick note to say how happy myself and Amber are with our new Fujitsu System.

Yourself and the installation team were professional and knowledgeable throughout the whole process.

Please pass my thanks on to the installation team for being so efficient and cleaning up everything after they had finished.  Great to get the whole house ducted in less than a day.

We will use H&H service for all our servicing needs.

Chris C, The Gap

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We would like to thank H&H Airconditioning for the excellent service provided when recently installing our new airconditioning unit.

The salesman, Tony Grant was very knowledge about the various products and offered us good, impartial advice in relation to our requirements.  In addition, he was very patient with our subsequent request for further quotes and information, attending to issues with the a/c unit at the time of installation as well as following up the next day to see how the unit had performed.

The installation team were quick and cleaned up after themselves and when we had some problems with the units operation later that day, the service technician was on-site within an hour – unheard of!

We will use H&H again in the future should the opportunity arise and tell our friends of the great service provided.

Wil & Katrina W, Stretton

Local Success Stories

The connection of our new Fujitsu splits went very smoothly. I was impressed with the installation, right from the initial contact, quote and both the mechanical and electrical side of the install.  Thanks again.

Steve P, Durack