FAQ’s

Can I turn my air conditioner off at the power point or at the fuse box?

Can I turn my air conditioner off at the power point or at the fuse box?

May 23, 2014

It is ok to switch the power off, particularly if you are away for long periods. Most units have a… Read More

Why is my unit blowing cold air, even when it is in heat mode?

Why is my unit blowing cold air, even when it is in heat mode?

May 23, 2014

When the desired temperature is reached in the room space, the indoor unit will slow the fan but it will… Read More

Why does my air conditioner not blow air immediately after it starts operation in the heating mode?

Why does my air conditioner not blow air immediately after it starts operation in the heating mode?

May 23, 2014

The air conditioning conducts a “warm-up” operation so it won’t blow cold air in the heating mode.The fan begins operating… Read More

How frequently do I have to clean my air filters?

How frequently do I have to clean my air filters?

May 23, 2014

Based on the warranty terms and conditions air filters should be cleaned about 4 times a year (quarterly) through out… Read More

How can I minimise my running costs?

How can I minimise my running costs?

May 23, 2014

There are three ways to help minimise the running cost of your air conditioning system: 1. Ensure you have the… Read More

What are the main differences between R410 Gas and R22 Gas?

What are the main differences between R410 Gas and R22 Gas?

May 23, 2014

R410 Gas is the most recent development in refrigerant and delivers outstanding stability, low toxicity and non-combustibility. R22 Gas refrigerant… Read More

How does an air conditioning unit work?

How does an air conditioning unit work?

May 23, 2014

An air conditioning unit seems to cool your house air, but in reality it makes your house less warm by… Read More

Will the installation process create a big mess?

Will the installation process create a big mess?

May 23, 2014

We take great care to minimise the mess during the installation process, but if you have anything that you don’t… Read More

Can air conditioning make you sick?

Can air conditioning make you sick?

May 23, 2014

Only if the air conditioning system is poorly maintained, it can make you sick. Well maintained air conditioners can only add… Read More

Can I use just one remote controller for three different areas?

Can I use just one remote controller for three different areas?

May 23, 2014

No, this is not highly recommended. Individual indoor units should have their own remote control. In this case there should… Read More

Should I zone my house? Why?

Should I zone my house? Why?

May 23, 2014

A zoning system is created to suit the many ways you use your home. Perhaps you want a different temperature… Read More

What does EER stands for and what does it mean?

What does EER stands for and what does it mean?

May 23, 2014

EER, stands for Energy-Efficiency Rating, this measures the air conditioner’s energy efficiency and energy consumption. The higher the EER the… Read More

What are the main differences between an Inverter and a Non Inverter?

What are the main differences between an Inverter and a Non Inverter?

May 23, 2014

Thanks to new and advanced technology, Inverter air conditioners are more economical to operate and much quieter than non inverter… Read More

What is Reverse Cycle?

What is Reverse Cycle?

May 23, 2014

A Reverse Cycle airconditioner will provide cooling in summer and heating in winter.  Cooling airconditioners are still available in some models… Read More

What’s the difference between ducted and split system air conditioners?

What’s the difference between ducted and split system air conditioners?

May 23, 2014

Ducted air conditioning cools a complete home, with most components hidden in the ceiling cavity. Split system air… Read More

Which brands of air conditioners do you sell?

Which brands of air conditioners do you sell?

May 23, 2014

You can choose from a wide range of brands, including the big names such as Mitsubishi, Fujitsu and Daikin. View… Read More

What size system do I need for my house?

What size system do I need for my house?

May 23, 2014

Over-sizing is just as bad as under-sizing, so it’s important to use a professional to determine what size system you… Read More

Can you catch legionnaires’ disease from air conditioning units?

Can you catch legionnaires’ disease from air conditioning units?

October 3, 2013

Despite some of the hype from the media, legionella bacteria CANNOT be spread in a domestic air conditioning setting. The reported cases of legionnaires associated in cooling towers linked to commercial air conditioning systems is also extremely low due to strict regulations that are enforced in each state in Australia. This includes regular testing and biocide treatment under workplace health and safety laws. Read More

Can Install an Air Conditioning System Myself?

Can Install an Air Conditioning System Myself?

October 3, 2013

This is a common question that many DIYs ask. However when it comes to an air conditioning unit, these can only be installed by those who hold a refrigerant license. Under the Ozone protection and synthetic greenhouse gas emissions regulations, all work which handle refrigerant gases where there is a risk of emissions need a license to legally do the work.  A licensed technician is the only one who can install an air conditioning system.  Read More

Why do Inverter Air Conditioner Systems not receive a higher star rating?

Why do Inverter Air Conditioner Systems not receive a higher star rating?

September 28, 2013

Many people are confused as to why inverter systems which are promoted for their energy efficiency often have a lower start rating than traditional air conditioners. The Australian Government recently made changes to the energy rating system and all AC units are now rated out of 10 stars compared the former scheme where they were rated out of 6 stars for their efficiency. Read More