All posts by The Team

Local Success Stories

HH-022-4341

Daniel. Great job and great team. You have some good blokes with a marvellous work ethic. It was such a hot day and they toiled away. Air con working. Great same day installation.

Greg. Thanks for referring H & H. A great crew.

All the best and thanks again.

Don

Local Success Stories

Right Air Conditioning Contractor

Nick,

Good morning – just a quick note to thank you again for the excellent service provided yesterday.

Mitch arrived on time – and quickly resolved a mounting issue for our Split System Fujitsu.

Mitch did a fabulous job on the install – very tidy & excellent workmanship – we’re very happy.

Thanks again – great price, great job and terrific service from your team throughout.

Cheers & Regards, Bill.

Local Success Stories

HH-044-4423

Good evening,

Great installation, they work really well as a team, tidied up, keep us informed of what was happening and gave a good run down on the workings of the air conditioner.

Please pass on our heartfelt thanks to the team. Great job on a very hot day.

Aaron thank you for hanging in there with us and taking time explaining things to Trev on your visit in December, great customer service.

Excellent service from start to finish.

Cheers!

Local Success Stories

Hi Dani

Just confirming that I paid the balance of the invoice earlier this morning.

Thanks very much to the whole team for great service and an outstanding experience at what must be a very busy time of the year for you.

I had approached 4 ducted aircon providers but your team were the only ones to physically inspect my property and give me comfort that you knew your stuff. Thanks to Daniel for that. The others just provided quotes using my house plans without checking whether the existing outlets were best placed or working efficiently. Daniel checked every room, took measurements and gave me advice. He also suggested we install an additional outlet in our ensuite and that has already made a big difference to us.

You were able to install within 2 weeks of first inspecting my house. None of your competitors could commit to a pre-Christmas installation, and that was again a factor in us choosing to go with you.

On the day of installation, the team turned up on time and worked flat out all day. They worked around my dog and kids with no fuss and were a pleasure to have in my house.

And to top it all off, every question and email I’ve sent to you Dani has been immediately responded to in a positive and helpful way.

Thanks to the whole team for a great experience.

Regards

Bryan

Local Success Stories

Attention Daniel and H & H Management,

Jo and I wanted to pass on our thanks to Daniel, Killian, Son, Matt and Michael involved in the replacement/installation of our new MyAir system.

All staff who presented themselves at our house were professional, polite, well presented, uniforms ironed and all of the cars were clean and well presented.

Best of all everyone turned up on time and they cleaned up all trace of the install.

This is the second A/C system we have engaged H & H to install for us and the install crew exceeded our expectations. We have recommended H and H to a number of other potential customers since our last installation.

Your staff as ambassadors of H  and H are fantastic representatives of your organisation if this sample of staff represents the attitude of your team.

Please pass on our sincere thanks to the team at your next Tool Box meeting or staff gathering about their workmanship and presence.

Keep up the great work!

Kind Regards,

Doug

P.S. Jo was impressed as the guys answered all her “dumb questions” (her words) with patience and professionalism.

Local Success Stories

Hi Michael

The service given by Jimmy and his team last Thursday was great , a couple of hiccups, and Dan fixed these, this morning. I would ask that you, pass on a special thank you, to,  Jimmy and Dan who both, were most helpful. Their exceptional professional attitude to customer service  IE: (listening to my enquiries and giving good advise to me),  along with the installation  of our new air conditioner and removal  of the old air conditioner.

Please pass a copy to Brad, whose follow up action, was swift and professional.

Kind Regards

John and Pam Harvey

Local Success Stories

Hi Michael / Ray

Please find attached EFT payment for air conditioning units installed at home.

We found your technicians performed the installation with very high levels of professionalism and they knew precisely what was required. They were courteous, helpful and left the property clean and tidy by taking away all empty boxes, installation waste and vacuumed the all bedroom areas affected.

Please pass on our appreciation of their great workmanship and compliments to H&H for your commitment to excellence.

Kind Regards

Rocky & Silvana

Local Success Stories

“We have recently had 2 new air conditioning units installed at our Practice by Adam and his team.  From our first meeting with Adam we found him to be respectful, honest, approachable and very professional. From organizing the cranes required  – to working their weekend  to complete the installation  – we couldn’t fault the service. We would happily recommend Adam and his team for all your air conditioning needs.”

 Suncoastdental – Maroochydore

Local Success Stories

Hi Aaron

Just wanted to send you an email to thank you and your staff involved in the install of my aircon system you guys were very professional in all manors of the job the guys did a great job of removing and installing the new system, they did a great job of cleaning up after the removal which was messy and staff were very polite I would like to thank you again and would have no hesitation in recommending you to other people.

Regards

Doug Terrill

Local Success Stories

Hi Daniel,

 

Please give Brad, Son, Jayden & Nick my sincerest thanks for the excellent job they have done installing all 6 systems at Warriewood Street. They were an absolute pleasure to have around and I have been really impressed by their professionalism and by the enjoyment they seem to have working together. They are a great team.

 

Thanks also to you Daniel for your support and for your hard work over the past months to get the best possible product sourced and installed for me.

 

All the best,

 

Mark

Local Success Stories

I would like to let you know that I have had Craig Brown out to look at my air conditioners.I am very impressed with his work, to say the least.Please thank Craig on my behalf.

I have passed your details onto our caretaker for any future work needed in our complex.

Excellent service with an even better outcome.

Thank you so much.

Regards

Shirley

Local Success Stories

Hi

Just a quick note to say thank you for a another great job done. All the way from start to finish. After installing our
ducted system Ray and Terry organised the de commissioning of our old split systems. Craig and team mate did a great job, polite , on time and very professional. Thanks all. Chris