I would like to place on record my thanks to your employee, Terry, for her understanding and assistance in the recent servicing of our air-conditioning system. I understand with the pressures on service personnel in the time before Christmas and that everyone’s service is an ’emergency’, however, Terry was sympathetic and fitted us into your busy schedule. Our serviceman was efficient and helpful and explained reasons for our problems.
Thank you H&H for a job well done. Merry Christmas to you all.
Don W, Sunnybank Hills