facebook facebook facebook

Q:

Frequently Asked Questions

 What size system do I need for my house?

Over-sizing is just as bad as under-sizing, so it’s important to use a professional to determine what size system you require. If you buy an air conditioner that is too small for the room it will not cool or heat adequately. If you buy one that is too large, the air conditioner will cool the room before it dehumidifies and this can leave you feeling clammy. We take into account what type of home you have, how many rooms need to be cooled, room size and ceiling height, and existing insulation. From that we can recommend what type of system would be suitable. Book an appointment with us to visit your home.

 Which brands of air conditioners do you sell?

You can choose from a wide range of brands, including the big names such as Mitsubishi, Fujitsu and Daikin. View our current air conditioning brochures.

What’s the difference between ducted and split system air conditioners?

Ducted air conditioning cools a complete home, with most components hidden in the ceiling cavity. Split system air conditioners are more suited to cooling one (or a couple) of specific rooms in your home. Give us a call if you want to find out which type would be most suitable for you.

What is Reverse Cycle?

A Reverse Cycle airconditioner will provide cooling in summer and heating in winter.  Cooling airconditioners are still available in some models however due to high energy efficiency of the heating operation they are only used in hot areas, for example: North Queensland.

 

 What are the main differences between an Inverter and a Non Inverter?

Thanks to new and advanced technology, Inverter air conditioners are more economical to operate and much quieter than non inverter splits. They are smoother and more stable in operation, and can handle greater extremes in temperature. Inverter air conditioners can also reach the wanted temperature faster than non inverter splits

View our current air conditioning brochures.

What does EER stands for and what does it mean?

EER, stands for Energy-Efficiency Rating, this measures the air conditioner’s energy efficiency and energy consumption. The higher the EER the less energy the air conditioner will consume.

If you have any other questions, please give us a call.

Should I zone my house? Why?

A zoning system is created to suit the many ways you use your home. Perhaps you want a different temperature than a family member or maybe you have areas that don’t need heating or cooling? With a zoned system you are able to divide your house into different areas, giving you the control and comfort you always desired.Some of the benefits of residential zoning are: efficiency, control, comfort, and quiet perfomance

Give us a call if you want to find out which type would be most suitable for you.

Can I use just one remote controller for three different areas?

No, this is not highly recommended. Individual indoor units should have their own remote control. In this case there should be a remote for each area, and these should be set-up by the installer to operate each individual indoor unit.

If you have any other questions, please give us a call.

Can air conditioning make you sick?

Only if the air conditioning system is poorly maintained, it can make you sick. Well maintained air conditioners can only add to a healthier environment.

If you have any other questions, please give us a call.

Can you install insulation for me?

No, but we can refer you to a number of reputable companies if you wish.

If you have any other questions, please give us a call.

Will the installation process create a big mess?

We take great care to minimise the mess during the installation process, but if you have anything that you don’t want getting dusty simply place a sheet over it prior to us starting.

If you have any other questions, please give us a call.

How does an air conditioning unit work?

An air conditioning unit seems to cool your house air, but in reality it makes your house less warm by taking the heat from the indoor air and transferring it to the outdoor air. Heat is removed from your house by passing indoor air through a refrigerant coil in the indoor unit. The indoor air is later carried out into the outdoor unit through a refrigerant line, and it is released into the outside air.

If you have any other questions, please give us a call.

What are the main differences between R410 Gas and R22 Gas?

R410 Gas is the most recent development in refrigerant and delivers outstanding stability, low toxicity and non-combustibility. R22 Gas refrigerant has been used for many years and it is an industry standard refrigerant.

If you have any other questions, please give us a call.

How can I minimise my running costs?

There are three ways to help minimise the running cost of your air conditioning system:

1. Ensure you have the right system for your home and requirements.

2. Maintain your system by getting it regularly inspected and cleaned.

3. Run your system at 24 degrees during summer for efficient electricity use.
If you have any other questions, please give us a call.

How frequently do I have to clean my air filters?

Based on the warranty terms and conditions air filters should be cleaned about 4 times a year (quarterly) through out the duration of the 5 year warranty.

Book an appointment with us to service your air conditioner.

Why does my air conditioner not blow air immediately after it starts operation in the heating mode?

The air conditioning conducts a “warm-up” operation so it won’t blow cold air in the heating mode.The fan begins operating after 1 to 4 minutes of warm up.

The  lower the temperature outside the longer the warm-up will take)

If you have any other questions, please give us a call.

Why is my unit blowing cold air, even when it is in heat mode?

When the desired temperature is reached in the room space, the indoor unit will slow the fan but it will continue to circulate a small amount of air to measure room air temperature. The air is actually at room temperature but it may feel “cooler” because the indoor unit stops heating the air until the room temperature falls. Another reason for this to happen is because your system might be low on Gas

Book an appointment with us to service your air conditioner.

Can I turn my air conditioner off at the power point or at the fuse box?

It is ok to switch the power off, particularly if you are away for long periods. Most units have a low wattage crankcase heater that keeps the compressor warm. Damage could occur if the compressor is cold at start-up. If you switch off your air conditioner,it must be turned on at least 12hrs before use.

If you have any other questions, please give us a call.

 

 

Copyright © H&H Air Conditioning 2018